SUSE Linux Systems Engineer - Suse - Brasilia

Job description

We have an opening for a Dedicated Support Engineer (DSE) located onsite at SICOOB in Brasilia, Brazil. A DSE provides on-site technical support and is primarily responsible for the identification and resolution of SUSE and/or Novell product related technical problems. The DSE will develop business relationships with the customer's technical and management staff, and support the customer by gaining first-hand knowledge of their system, configuration and business needs. The engineer will use this familiarity to accelerate response time to requests and ensure that solutions are tailored to meet customer expectation.

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